Delivery Policy

Some things you make in Fondays don't stay on a screen. This policy covers how physical products ordered through the app — photobooks, prints, and framed pieces — are produced and shipped to you.

• Photobooks — printed and bound softcover or hardcover books of a pool's photos.
• Photo prints — individual prints in standard sizes, sold as sets.
• Framed prints — a print mounted in a frame, ready to hang.
• Small keepsakes — items such as photo cards or badges, where offered inside a pool's Studio Store.

Each product page in the app shows the exact size, paper or frame finish, and price before you order.

Every order is custom-printed after you place it — we don't hold pre-made stock. Production typically takes 2–4 business days before an order ships, depending on the product:

During high-demand periods (major holidays, wedding season) production can take a little longer — the app will show an updated estimate at checkout.

We currently ship within the country your order is placed in, via trusted local courier partners. Estimated transit time after an order ships:

Shipping cost is calculated at checkout based on the product, quantity, and destination, and is shown before you pay. Some orders may qualify for free shipping — this is always shown on the checkout screen when it applies.

Once your order ships, you'll get a notification with a tracking link. You can also check order status any time under Me → Orders in the app.

If your order arrives damaged, is missing pieces, or doesn't show up within the expected window, contact us within 14 daysof the expected delivery date with your order number and, for damage, a photo of the item. We'll reprint or replace it at no extra cost.

Because every item is custom-made from your photos, we can't accept returns for a change of mind. If there's a defect in printing, binding, or framing, we'll make it right with a reprint or refund — just reach out. Full details, including cancellation windows and how long a refund takes to reach you, are in our Refund & Cancellation Policy.

Questions about an order or delivery? Email us at orders@fondays.com, or write to Ondravan Private Limited, 19/35 Mount Road, Little Mount, Saidapet, Chennai – 600 015, Tamil Nadu, India.